I really appreciate the time that you took to explain all of this and to provide the detailed diagrams. When our family made the decisions about the placement of my mother’s remains, I think it is safe to say we really didn’t understand the layout very well. After you provided this information, my sisters and I all reviewed it and visited the cemetery and agreed that your approach was the best way to do things. We also took my father up to visit the plot and he was satisfied with everything. You took a lot of time dealing with all of this, and additionally did the extra work on my aunt’s marker. I have been impressed at every turn with the professionalism you and your firm have demonstrated.